Course information

  • Introduction to SAP Customer Activity Repository
  • (Technical) Solution Architecture
  • POS Data transfer & audit overview and basics
  • ERP and CRM integration
  • CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
  • Omnichannel Article Availability (OAA) (process overview)
  • Omnichannel Promotion Pricing (OPP) (process overview)
  • Unified Demand Forecast
  • Demand Data Foundation
  • On Shelf availability (activation and usage Scenarios)
  • Migration process for existing SAP POS Data Management customers
  • Summary
  • This course will prepare you to:
    • This training enables partners, and customer consultants to understand, explain, and setup SAP Customer Activity Repository and its surrounding components in a customer environment sharing best practices by experienced consultants.
    • It will provide an insight into the architecture, supported processes, and configuration of SAP CAR
  • Application Consultant
  • Business Process Owner / Team Lead / Power User
  • Industry Specialist
  • Program/Project Manager
  • Solution Architect

Essential

  • None

Recommended

  • W26POS SAP Customer Activity Repository - POS Data Transfer & Audit Deep Dive Workshop
  • S4IRT Overview of Functions in SAP S/4HANA Retail
  • SAP HANA Overview
  • SAP Customer Activity Repository Application Bundle 5.0 FPS02
  • The course material is available in English only.
  • This workshop covers the technology as well as the business background. This workshop mainly deals with SAP Customer Activity Repository and the initial setup as well as providing standard scenarios
  • Topics not covered: Detailed configuration of POS Data transfer & audit (please refer to W26POS)
  • Methods: Presentations by SAP consultants, system demonstrations, exercises, discussions

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