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Customer Relationship Management (SAP CRM)

SAP Customer Relationship Management (SAP CRM) empowers you to manage all of your customer-related data and contacts. Courses for SAP CRM will show you how to leverage functionality for the full spectrum of CRM processes -- including sales, service, marketing, and operations. Armed with an understanding of the comprehensive functionality in SAP CRM, you can manage the entire customer life cycle efficiently and intelligently. Maximize your IT investment using our latest version of customer relationship management (CRM) software from SAP. A compelling user interface together with a broad functional capability make the CRM experience even better. Check out our curriculum of courses and certification exams for the latest SAP CRM release versions.

SAP Shared Service Framework (SSF)