Business Processes in Sales Order Management

SCM600 5 days


Business Processes in Sales Order Management

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  • In this course, participants learn about the fundamental business processes in sales and distribution.
  • Participants learn how to perform the most important functions in the process chain, from presales to customer payment, in the SAP system. The areas of materials management, manufacturing (for example, assembly orders), and financial accounting are also touched on.


  • This course is aimed at Project Managers, Project Team Members and People with organizational responsibilities
  • The course is also suitable for customers who are still using an SAP R/3 version of the component.



  • Basic knowledge of Microsoft Windows
  • Basic business knowledge of processes in Sales and Distribution


  • SAPSCM SAP Supply Chain Management Solution Overview
  • SAP01 SAP Overview

Course based on software release

  • SAP ERP ECC 6.0


  • Organizational structures in sales and distribution
  • Working with customer master data and material master data in sales
  • Overview of the process chain for sales order processing
  • Presales activities, order processing, procurement, delivery, billing, payment
  • Introduction to pricing in sales and distribution
  • Introduction to the availability check
  • Sales and distribution processing with make-to-order production
  • Credit memo processing and returns processing
  • Introduction to sales and distribution reporting
  • Introduction into the Internal Sales Representative role
  • Outlook on system installation tools


  • The course SCM600 (Business Processes in Sales Order Management) covers the functions in sales and distribution processing in SAP ERP. It does not examine company-specific requirements in Customizing.

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