• Give an overview of SAP Financial Supply Chain Management (SAP FSCM) and understand its approach
  • Give an insight in the SAP FSCM - components Credit Management, Biller Direct, Dispute Management and Collections Management:
    • Describe the functionalities and the deployment and integration options of these components
    • Describe how a company can concretely use these components within its order-to-payment -process and apply these components in first steps (building a order-to-process-scenario using these components)


  • Decision makers
  • Project managers
  • Key users and Project team members
  • Consultants and Sales employees



  • None


  • SAPFIN SAP ERP Financials or
  • SAP01 SAP Overview
  • SCM600 Business Processes in Sales Order Management

Course based on software release

  • SAP ERP 6.0, Enhancement Package 5 (e.g. SAP R/3 4.6C, SAP APO 3.0)


  • Definition of Financial Supply Chain and its business processes
  • Motivation and scope of SAP Financial Supply Chain Management
  • Monitor and manage customers' credit risk with SAP Credit Management
  • Present customer invoices and account data using the Internet with SAP Biller Direct
  • Process claims and deductions with SAP Dispute Management
  • Collect outstanding receivables efficiently with SAP Collections Management
  • Integration of these SAP FSCM components with each other, with Financial Accounting and other SAP ERP components


  • The content of this course is appropriate for participants on the following SAP software releases: R/3 4.6c, R/3 Enterprise Ext. 1.10/ 2.00, SAP ERP Central Component 5.0., SAP ERP Central Component 6.0
  • FSC020 is a three day business process overview. We work in the application menu, performing tasks that users would complete in their daily work. No configuration is taught in this course. This is an excellent overview of end to end processes in Credit, Biller Direct, Disputes, and Collections. This course is a pre-requisite for the follow up two day class (FSC200).

CPE Credits

24 Credits

Please note CPE credits are available only for publicly scheduled courses delivered at SAP locations. CPE credits are not available for virtual classroom deliveries or customer specific deliveries.

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