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SAP Product Lifecycle Management supports the lifecycle of a product from development, procurement and production through to service and ultimately obsolescence and retirement. There are a number of sub-areas of functionality included in this solution, including Environment, Health and Safety (EH&S), Product Data Management and Engineering Document Management. Education is available for two areas.

Enterprise Asset Management

EAM, formerly referred to as Plant Maintenance, covers functions and processes associated with the monitoring, repair and general maintenance of internal plant, that is machinery and other hardware owned by the organisation itself.

Aftermarket Sales and Service

Aftermarket sales and services is colloquially known as Customer Services. This area includes service processes associated with customers external to the organisation that is repairs and maintenance to customers’ objects, which may be chargeable to the external customer.

Life-Cycle Data Management

SAP solutions provide comprehensive functionality for life-cycle data management. With training in this vital area, you can ensure reliable data throughout your product's life cycle. You'll learn how to manage specifications, product structures, and the associated technical documentation -- so you can leverage fast, accurate data management both within and beyond company boundaries. In addition, you'll learn how to maintain tight control of your data and improve data precision for the entire product life-cycle -- enabling you to better design products that meet the needs of customers, and deliver those products to market faster.