Terms and Conditions

Terms and Conditions for Indonesia

SAP Indonesia

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1. Courses fee

All course fees are published in Indonesian Rupiah (Rp). The fees published in the course schedule are fees per person. They include the cost of a complete set of training documentation. These fees do not include tax. Tax will be added where applicable. In the case of an incorrect fee due to a printing error, the correct fee will prevail. Kindly note that private individuals are charged a different fee in some countries. Course fees are subject to change without prior notice.

2. Course Status

Standard Course



3. Payment

The following modes of payment are accepted:

4. Cancellation Policy

For regular and academy trainings



Substitution of participants

For Certification


Substitution of participants

5. E-Learning Access Policy

Intellectual property

Every person using E-Learning Products or SAP Software must be licensed under these terms and conditions for accessing, downloading, or using the E-Learning Products or SAP Software. Employees and others who have access to the E-Learning Products or SAP Software must be informed of SAP's copyright and rights of authorship and their duty to conform to the copyright laws. Customer shall carefully safeguard the E-Learning Products that have been made available to the Customer or Registrants, to prevent their misuse. Customer is permitted to use the E-Learning Products and SAP Software only for its own internal training purposes and only for those who have licensed the E-Learning Products. The SAP Software and E-Learning Products are confidential and proprietary information of SAP and customer agrees not to disclose this information to any third party or use such information except as expressly permitted herein.

Customer acknowledges that SAP shall be entitled to seek injunctive relief for any breach of this agreement by Customer from which irreparable harm would ensue.

Customer acknowledges that it is illegal and a violation of this license agreement to copy or distribute E-Learning Products, SAP Software download/online products, links, S-Users, or passwords among non-licensed persons.

In the event Customer breaches any provision of this agreement and fails to cure such breach within ten (10) days after receipt of written notice from SAP, SAP shall have the right to immediately terminate this agreement and Customer's license to use the products licensed hereunder. Upon any such termination, Customer shall immediately cease use of such products, delete and destroy any tangible or electronic embodiments of such information in its possession, and certify in writing to SAP that the foregoing has been completed.

Consumption of E-Learning and OKP Titles

For the E-Learning and OKP titles listed in the Subscription Sale E-Learning Products Ordered section the customer is responsible for identifying or assigning employees to each E-Learning title purchased on this Subscription contract. Once the assigned employee registers for the course the E-Learning or OKP title may not reassigned to or used by another customer employee.

Consumption of E-Learning through Bulk Access Code

By confirming registration to E-Learning products through the use of a bulk access code, the Customer represents and warrants that it has ensured with all persons or employees accessing the E-Learning products through the use of a bulk access code, e.g. by having obtained necessary consents, that their access activities and history may be stored by SAP and provided to Customer as contemplated herein. Which means that customer - before having procured said consent - has informed the respective persons or employees that their E-Learning access activities and history may be included in reports which can be run by those persons or employees of customer who have been nominated as access code administrators for the customer. E-Learning access information in the reports will be confined to the aforementioned company access code administrator and will not be shared with any other party. Access code reporting will only include user information linked to the access code, and will not include any user access information related to personal education or purchases made outside the terms of the access code(s).

Last updated on 24 Apr 2014.