How can we help you?

How do I request SAP Live Access support?

What are the prerequisites for using SAP Live Access?

I have an issue with a SAP Live Access exercises, how do I get help?

Why is my SAP Live Access training system deleted?

How do I navigate the SAP Live Access portal?

There is an error while submitting the registration. What should I do?

When I click on access button the course does not start. What settings should I check?

I received the Log on to the learning system failed error message. What should I do?

Why does the detected screen resolution not comply with the real resolution of my computer?

I have difficulty opening the e-Learning course using my MAC computer. What should I do?

The completion status is not 100% although I finished the e-Learning course. What can I do?

The player displays "You have completed the material" and I could not access the content. What should I do?

Do you have a problem with your training system landscape provided by SAP?

Why is the web page not displayed correct using Internet Explorer 9?

I am an existing user with a sap.com profile and SAP Learning Hub booking. I am receiving a validation error after clicking 'Access SAP Learning Hub and other Education Subscriptions' from the SAP Training Shop. How do I fix this error?

I am an existing user with an S-user profile and SAP Learning Hub booking. I am receiving a validation error after clicking 'Access SAP Learning Hub and other Education Subscriptions' from the SAP Training Shop. How do I fix this error?

How to view learning hub courses on Internet explorer 11?

Why is Adobe Acrobat not detected correctly by Google Chrome Browser?

Why does Windows Media Player is required to display some elements on the page. Install plug-in appear in the simulations of SAP e-learning courses by Google Chrome browser?

How can I determine if my computer meets the standards for taking the Cloud certification exam?

Can I take the Cloud certification exam on a tablet computer such as an iPad or Android tablet?

What can I do if firewall restrictions keep me from taking the Cloud certification exam?

What happens if there is a fire alarm or similar incident while I am taking my Cloud certification exam?

What are the technical requirements for taking a Cloud certification exam?

Do I need a Webcam to take my Cloud certification exam?

Where do I obtain the Questionmark Secure Browser for the Cloud certification exam?

How do I get help if I encounter a technical problem during my Cloud certification exam?

How do I get help if I encounter a technical problem when trying to schedule a Cloud certification exam?

What do I do if my Internet connection goes down while I am taking my Cloud certification exam?

I´m an SAP employee and want to take my online proctored Cloud exam with my company PC/Laptop. Which network connection shall I use?

I am an SAP Partner and need support. Who can provide support?

I am an SAP Partner having a reselling SAP Learning Hub issue. Who can provide reselling for Learning Hub support?

I am an SAP Partner having an issue with a deal. Who can provide deal support?

I am an SAP Partner having an issue with an organization level. Who can provide organization level support?

Why am I not able to access my Learning Hub subscription?

Why am I not able to access my Certification Hub subscription?

How to support Google Chrome versions for WPB Recordings?