How can we help you?

Will all courses be available as virtual events?

For the countries with temporarily closed training centers (see actual list here), all courses that were originally scheduled in the classroom from March 23rd to April 19th will be conducted as virtual classes instead.

What are the technical requirements for participation in a virtual course?

All you need to participate in virtual training is:

• Computer, monitor, and Internet connection
• Webcam
• Headset with built-in microphone

Go to https://sap.zoom.us/test and follow the hyperlinked instructions to test whether the video conferencing system for SAP Live Class works correctly with your web camera and headset.

I already have a booking for a classroom course. Will that booking be changed automatically to a virtual event or do I need to contact local Education to request the change?

All current bookings for classroom courses will be turned automatically to bookings for virtual courses. Upon rebooking, you will receive a confirmation with the new delivery method as virtual event. 

Does a SAP Live Class training have the same value as a classroom training?

Yes, SAP Live Class offers participants the same instructors, training systems, course material, personal support and face-to-face engagement with the instructors and other participants that they would expect to find in a traditional classroom. After the course participants will get a confirmation of participation, just as we do for classroom trainings.

How can I train in SAP during the Corona crisis?

Virtual SAP Live Class - all classroom trainings have changed into virtual SAP Live Class events. 

What happens to my registration from 20 April onwards?

The registration will remain on the classroom course for the time being, but you are welcome to inform us if your registration is to be transferred to the parallel SAP Live Class date.

How do I have access to the trainer for questions?

As in the classroom, you will see the trainer in front of you and you have the opportunity to ask questions at any time - all via audio and video transmission.