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Credit Card payment may be processed closer to class commencement date rather than immediately upon receiving the credit card detail.
Do note that the course status email received is binding and all country-specific terms and conditions apply.
When will a course close for booking?
Once I submit an online registration can I assume that the course is confirmed?
What is the difference between Company Booking versus Non Company Booking?
I have received my booking confirmation. Do I need to go to the SAP Training and Certification Shop to process the payment?
When will I receive an invoice?
How do I request for the invoice to be sent to an address other than the company main address?
How can I purchase training for a group of people in my company?
I am paying by Purchase Order. What information do I need to enter in the Purchase Order Number field?
What is Pre-Booking?
Why will the SAP Training and Certification Shop not accept my credit card even though I know the credit card is still valid?
How can I provide my Credit Card information if I made the booking via the registration form?
Why do I not see the Credit Card payment option?
Why can I not enter any details after I select Credit Card payment?
When I complete the Credit Card details will I be charged instantly?
Will I be charged twice? I did not take note of the Credit Card token number and was advised to re-enter my Credit Card details again.
How can I check the status of my booking?
How can I book my preferred certification exam with my Pearson Vue certification voucher and where will the certification exam be held?
What is Wait Listing? What happens when I go onto a waiting list for a education offering?
What is No Name Booking?
Can I change the date of my course once I have booked it?
As a reseller partner, how do I know if my activation code is running low
I'm logged in as a SAP Education reseller partner, but just want to use the shop like a customer
Can I upload a PO as part of my reseller partner booking
If you have difficulties with specific certification, sales or bookings.
If you can't find an answer for technical questions.