With the changes to the SAP Certification below are FAQs regarding the Stay Current program.
I have finished my assessment to stay current on SAP Learning Hub, how can I know that I am current with my certification?
Please check your digital badge status on Acclaim. If your digital badge is still valid, it means that you are current.
You can also check if your assessment is completed in Learning Hub - learning content - Learning History tile.
I finished my assessment, but my digital badge displays as expired, what should I do?
It could cause by the following reasons:
1. You have skipped one assessment to stay current after you pass the global certification exam. If you skipped one assessment, your Global Certification is no longer valid and your digital badge will show as expired. To find whether you have passed all assessments to stay current, please go to SAP Learning Hub - Learning Content - Learning History tile. In such case, you will need to complete the latest Associate Certification available on SAP Certification Hub to get re-certified.
2. Your email address for taken the assessment to stay current are different than the email address (Under PT number) where your global certification is stored. In such case, you need to transfer the core certification from your previous S-User to your new S-User under which you take the assessment so that the assessment result could be reflected in your SAP Global Certification digital badge accordingly. To transfer your certification to a new email address, please contact the following team:
a. Customers, may we ask you to please contact your local Education Team. Please refer to the contact details displayed at the training.sap.com portal > lower left corner
b. Partners, may we please ask you to send an email to Partner Service Delivery Team firstname.lastname@example.org
c. SAP Internal users, please create a ticket under digital badge in user support center.
3. If you have finished all assessments to stay current and your email address with your Global Certification is the same as the email address with your assessment to stay current, but the digital badge is expired. Please created a ticket here under Category digital badge in user support center.
If you don't have a S-User tied to your current email address where you can take the assessment, please contact your company Admin. If you don't know your company Admin, please create a ticket here. Then, contact your Admin to create you a S-User ID. Once you have a S-User, you can contact the relevant SAP Teams for transfer.