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Can I change the date of my course once I have booked it?

Please refer to the country specific Terms and Conditions for details.  You will find the country specific Terms & Conditions at the bottom of all shop pages. 

Related Frequently Asked Questions

When will a course close for booking?

Once I submit an online registration can I assume that the course is confirmed?

What is the difference between Company Booking versus Non Company Booking?

I have received my booking confirmation. Do I need to go to the SAP Training and Certification Shop to process the payment?

When will I receive an invoice?

How do I request for the invoice to be sent to an address other than the company main address?

How can I purchase training for a group of people in my company?

I am paying by Purchase Order. What information do I need to enter in the Purchase Order Number field?

What is Pre-Booking?

Why will the SAP Training and Certification Shop not accept my credit card even though I know the credit card is still valid?

When will my Credit Card payment be processed for classroom and virtual classroom training?

How can I provide my Credit Card information if I made the booking via the registration form?

Why do I not see the Credit Card payment option?

Why can I not enter any details after I select Credit Card payment?

When I complete the Credit Card details will I be charged instantly?

Will I be charged twice? I did not take note of the Credit Card token number and was advised to re-enter my Credit Card details again.

How can I check the status of my booking?

How can I book my preferred certification exam with my Pearson Vue certification voucher and where will the certification exam be held?

What is Wait Listing? What happens when I go onto a waiting list for a education offering?

What is No Name Booking?

As a reseller partner, how do I know if my activation code is running low

I'm logged in as a SAP Education reseller partner, but just want to use the shop like a customer

Can I upload a PO as part of my reseller partner booking


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