Do you use the same instructors for the virtual option of SAP Learning Class as for the traditional in-person option?

Yes, the instructors you see in the training centers are the same experts who deliver the virtual trainings.

How do I prepare for SAP Learning Class, virtual option?

You will receive full instructions when you sign up for a class. But there is no reason you can’t get started now and install the software to make sure it all works for you.
To set up and test the classroom software (Zoom), click here: http://sap.zoom.us/test

For most of the courses, you will be able to set up your connection using the One-click option, but for some cases, you will also need to use Citrix or a combination of both. In the below links, you will find the detailed step-by-step guides for all scenarios.

With SAP Learning Class, virtual option, do I receive the same course manual as I would have in the traditional in-person classroom training, and if so, how do I receive this?

The course manuals used in SAP Learning Class, virtual option are the same as those used in the traditional in-person classroom trainings, but in electronic format. Several days before class starts, we send you a link to download the course materials as well as further course details.

Does SAP Learning Class, virtual option run in real-time?

SAP Learning Class, virtual option is delivered over an internet connection, but it is just like a traditional class where the instructor delivers lectures, demos and you work on exercises all in real-time. You will need to join the class at the required start time each day and be present throughout. You will be given breaks at appropriate times.

For SAP Learning Class, virutal option, do I really need a headset with built in mic or can I use my laptop speakers and mic?

A headset with a built-in mic is essential for SAP Learning Class, virtual option so that you have the best audio experience for yourself, and also to ensure your background noises do not affect the rest of the class.

Do I need a web cam for SAP Learning Class, virtual option?

Yes, the webcam is essential so that all students and instructors have a face-to-face experience, just like in a traditional classroom.

Do I need a phone line for SAP Learning Class, virtual option?

Although SAP Learning Class, virutal option provides a dial-in audio option to use your phone, we recommend that you use the VOIP option for a simpler, high-quality experience.

Is Voice Over IP (VOIP) supported with SAP Learning Class, virtual option?

VOIP is supported as well as a regular telephone dial-in. SAP always recommends using the VOIP option for a great combined audio/video experience, but the dial-in option is a good backup if you encounter any issues with VOIP, or you had to leave class and wanted to continue to participate using only audio.


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