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SAP Live Access overview

How can I purchase SAP Live Access?

To use SAP Live Access training systems, contingents can be purchased for immediate use in the Training and Certification Shop at any time or bulk purchases can be made by contacting your local SAP Education representative.

Purchasing a single contingent allows you to start right away, and with a bulk purchase, you will receive an Activation Code that first needs to be redeemed. A contingent can be used during its validity for more than one training system, but not at the same time.

NOTE: You must be an SAP Learning Hub subscriber to purchase SAP Live Access.

What are the prerequisites for using SAP Live Access?

Before starting your work in a training system within SAP Live Access, you should:

  • Have a contingent available in SAP Live Access portal
  • Have a training handbook or an e-book for the desired course
  • Use the HTML5 compatible web browser
  • Configure your web browser by enabling cookies, pop-ups, and frame usage 
  • Ensure sufficient network connection from your hosting location by visiting https://access.sap.com/AccessPortal/cct/speedtest.html and conducting a performance test
  • Enroll in a course-specific SAP Learning Room (optional, recommended)

SAP Live Access system requirements

To get the most from your SAP Live Access subscription, refer to this technical readiness checklist for details on hardware, software, plug-in, and connectivity requirements and best practices.

Hardware requirements

  • Processor: minimum dual-core 2.4GHz
  • RAM: minimum 4GB RAM
  • Screen resolution: minimum of 1366x768 pixels

Software requirements

  • Operating system: Microsoft Windows 7 or higher and Mac OS X Yosemite or higher
  • Web browser: HTML5 compatible
  • Web browser configuration and connectivity
  • Cookies, pop-ups, JavaScript and frame usage must be enabled in web browser settings.
  • Any active VPN session can interrupt connection to the training system and therefore needs to be disconnected while using SAP Live Access
  • Verify sufficient network performance by selecting Performance check on https://access.sap.com/AccessPortal/cct/speedtest.html 

Note: If you encounter issues related to the network connection or network performance, please first contact your local IT department or hosting provider for an initial analysis of the issue before requesting SAP support.

Where can I find additional documentation for SAP Live Access?

The General User Guide is available through the Help menu on the SAP Live Access portal or under documents section of the Help Center

Course-specific setup guides are linked under the Course ID on the Active Systems tab on the Home page and on the header after connecting to the training system.

Welcome Learning Room in the SAP Learning Hub

SAP Learning Hub Onboarding course learning cards "Hands-On Practice with SAP Live Access"