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I am ready to take my SAP Global Certification exam online. As an exam-taker, what security guidelines must I follow?

- Online exam-takers need their SAP credentials to log on and to show two forms of valid (not expired) identification to the exam supervisor

- Valid means of identification include:

  • Signed government-issued passport*
  • Signed driver’s license (must include a photo)
  • Signed military ID card
  • Bank/credit card

- Tables and desks must clear of any materials. It is prohibited to make any kind of notes.

- Personal items like cell phones, bags, notepads, and organizers are prohibited.

- Exam-takers must not leave the room during the exam.

- All disruptions must be avoided; nobody else is allowed to be in the exam room.

- A “start exam” link will be displayed to the candidate 15 minutes prior to the appointment time.

- The proctor may not be available until the appointment start time.

- Exam-takers may chat in English with the proctor via a chat window.

- In the event of suspected cheating, the exam will be stopped and the incident reported.

- Exam-takers should read exam instructions carefully before starting.

- They are not being timed during this portion of the certification exam, so should ensure they understand all instructions before starting the exam.

- In the event of a fire alarm or other type of building evacuation, candidates should take all necessary measures to protect their own safety and the safety of others. Once the incident has been resolved, candidates should email or chat with their local education specialist to get advice on possible next steps to complete the exam.

How does SAP handle incorrect behavior during an exam?

Please be aware that each exam-taker has signed a candidate agreement prior to taking their test. SAP reserves the right to withhold their certification status if they are found to be cheating or disclosing exam questions. Depending on the severity of the case, SAP can delete exam results and require candidates to take the next version of the exam upon its release, or ban them from taking any further SAP Certification exams.

Can I access exam questions in advance by buying them from a company or through a ‘brain dump’?

No. Unfortunately, the increased demand for certification has resulted in a growing number of people who try and attain SAP certification through cheating, for example, by using ‘brain dumps’ to access exam questions. Some unscrupulous companies have even tried to turn this into a business opportunity by offering to sell ‘exam questions’ to test-takers who do not believe they have the skills or knowledge to pass an exam by fair means. Ironically, these questions are often either SAP’s own sample questions, which are freely available, or outdated questions, but sometimes real exam questions are shared. However, whenever a cheating incident goes undetected, SAP is potentially putting its customers at risk.

Can I share my exam questions?

No. Over the years, SAP has discovered that exam questions are often shared for less selfish reasons – from a misplaced sense of ‘doing the right thing’ by helping a friend or colleague, or from being unaware of the need for security or the consequences of sharing exam questions. SAP has also discovered that some individuals may not realize they are risking their own certification status – and, in severe cases, legal consequences – by distributing test questions, which is in contravention of the Non-Disclosure Agreement and General Terms they signed before taking their exam.


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