How do I get started with SAP Global Certification? Is there a fee to take SAP Global Certification exams?

How do I get started with SAP Global Certification? Is there a fee to take SAP Global Certification exams? 

Yes, there is a fee to take exams. 

To access certifications for core SAP solutions and schedule up to 6 exam bookings: 

1. Purchase a subscription to Certification Hub by booking “CER006- Certification Hub” at SAP Training Shop (academic students can purchase a subscription here). An invoice with payment instructions will be sent to the invoice recipient you specify. 

2. You can attempt up to 6 exams within the 12-month period of your subscription. Note: Each exam retake counts as an attempt – and you can attempt a specific exam a maximum of 3 times. 

3. Schedule your exams within Certification Hub

Note: If you already have a subscription to SAP Learning Hub, solution edition, you have access to 2 exam bookings for SAP Global Certifications. Schedule your exams within Certification Hub. 

Optional 

If you would like to take a course to prepare for your SAP Global Certification exam: 

• Register at SAP Training Shop, and purchase your selected course. 

I have an existing User ID on SAP.com. How do I log in to SAP Training Shop?

You can use your SAP User ID to log in to SAP Training Shop

How soon after I subscribe to Certification Hub can I schedule my SAP Global Certification exam?

As soon as you receive confirmation of your subscription, you will be able to schedule an SAP Global Certification exam.

We suggest you schedule your exam far enough in advance (2-3 hours) to allow you to test your equipment and get your identification documents ready.

How do I schedule an exam?

1. To book a cloud exam, visit the Certification Hub.

2. Review available exams listed on the Exam Dashboard menu, and schedule a suitable exam appointment time and date. (Note: The dashboard will also track your exam results and any attempts remaining on your subscription.)

3. A message will appear confirming you have successfully placed an order. However, this does not mean the exam has been booked yet. You will be sent a booking confirmation email that confirms the details of your booking.

4. Please read the email carefully to ensure details are correct. If any details are incorrect, or you have any questions or concerns, please contact your local education specialist (visit the Contact page at SAP Training Shop). Provide your order number to the specialist handling your query, found in the Order Summary section or My Account section of SAP Training Shop.

To book an onsite exam, find a location near you at one of our SAP Training Centers.

How do I know which SAP Global Certification exam I should take if more than one exam is listed?

You should always take the most current exam available. Exam codes reflect the version, and while older exam versions are retired after new exam versions are released, this process can take several weeks.

You can also review the exam description to identify the one most suited to your needs.

Do I need to enter my SAP User ID when registering for an SAP Global Certification exam?

Yes, to ensure your results count and are tracked, you must enter your SAP User ID in the appropriate registration field. If you do not have an SAP User ID, please contact a local education specialist (visit the Contact page at SAP Training Shop).

How do I get help if I encounter a technical problem when trying to schedule an SAP Global Certification exam?

From within Certification Hub, you can request help for technical problems:

Email: sapcertification@questionmark.com

How do I cancel or reschedule my SAP Global Certification exam?

You can cancel or reschedule an exam in Certification Hub by using the calendar icon in the “Exam Appointments/Upcoming Appointments” section. You must cancel or reschedule your exam at least 24 hours before the scheduled appointment date and time. SAP reserves the right to subtract an exam attempt if you do not cancel your appointment within the specified time.

What will happen if I miss my SAP Global Certification exam appointment? Does it count as an attempt?

If you miss your SAP Global Certification exam appointment, and do not cancel or reschedule within 24 hours prior to the start date and time of your exam, your appointment will be regarded as an exam attempt. The proctor will update the appointment status to “No Show”, which will be reflected in Certification Hub under “Exam Appointments | Previous Appointments”.

Do I need to take SAP Global Certification exams at a predetermined time or place?

No, exams are available online 24/7 and each exam is proctored remotely. You can take exams anywhere in the world as long as you have an Internet connection and a laptop or desktop computer with a webcam.

Where is the best place to take an online SAP Global Certification exam?

Your exam will be proctored and therefore must be kept secure.

Ensure you are in a quiet and secure location, and that you will be in the room alone throughout the course of your SAP Global Certification exam. We do not allow exams to take place in public locations where others are within speaking distance or may be able to access your computer, or where you can become distracted.

Your exam supervisor or examiner will ask you to rotate your webcam around the room prior to beginning your SAP Global Certification exam. Please ensure the area contains only permitted items approved by your exam sponsor. Whiteboards and bulletin boards must be cleared, erased, or covered, unless you are facing away from these items. All cell phones, tablets, and other communication and recording devices must be removed from the computer area.

Only one screen may be active during your exam session. Additional monitors need to be disconnected and turned away from you. Please ensure your screen resolution settings are not set to an extended display setting.

What is the process for taking an online SAP Global Certification exam?

Test your system and prepare your equipment

At least 24 hours prior to your exam, test your system using the System Test provided on the home page of Certification Hub. The link will be provided after you purchase your exam. Contact Technical Support if you receive any warnings about your equipment.

Prepare your equipment at least 2-3 hours in advance of taking your exam.

Ensure you have the following equipment in place before taking your exam:

Gather your identification

You need to use your SAP ID credentials (username and password) to log on to the system.

You will also be required to present two forms of valid identification (cannot be expired). Both pieces of ID must bear your name and signature, and at least one must be a valid government-issued photo ID. Your photo ID will be checked by the remote proctor before you take your exam.

Valid means of identification include:

  • Signed government-issued passport*
  • Signed driver’s license (must include a photo)
  • Signed military ID card
  • Bank/credit card

For more detailed information on acceptable forms of ID, please refer to “Take your SAP Certification Exams in the Cloud”.

 

*A passport can be accepted as a primary form of ID for a candidate even if it does not have a signature as long as it is determined to be valid and there is no designated place for a signature (e.g., biometric passport). When presenting a biometric passport with no signature, candidates will also be required to present a secondary form of identification bearing their full name and signature, e.g., a debit or credit card. 

Ensure the testing environment is adequate

For a testing environment to be deemed appropriate, you must ensure that:

  • You are alone in the room and will not be disturbed during your exam
  • The table or desk is cleared of any materials
  • The room is quiet
  • Your cellphone is switched off and stowed out of sight
  • Any desk phones are disconnected or blocked from incoming calls

The exam supervisor will check your exam environment prior to releasing the exam.

Ensure you are in a quiet and secure location, and that you will be in the room alone throughout your SAP Global Certification exam. We do not allow exams to take place in public locations where others are within speaking distance or may be able to access your computer, or where you can become distracted.

Your exam supervisor or examiner will ask you to rotate your webcam around the room prior to beginning your SAP Global Certification exam. Please ensure the area contains only permitted items approved by your exam sponsor. Whiteboards and bulletin boards must be cleared, erased, or covered, unless they are facing away from you. All cell phones, tablets, and other communication or recording devices must be removed from the computer area.

Only one screen may be active during your exam session. Additional monitors must be disconnected and turned away from you. Please ensure your screen resolution settings are not set to an extended display setting.

For more information on environment requirements and proctoring procedures, please refer to “Take your SAP Certification Exams in the Cloud”.

Start your exam

At your appointment time:

  1. Log in to Certification Hub from SAP Training Shop.
  2. Launch your exam from the Exam Appointments menu by clicking “Start Exam” from the Exam Appointments page.
  3. The proctor will check your exam environment prior to releasing the exam.

Where do I obtain the Questionmark Secure browser for the SAP Global Certification exam?

You can obtain the Questionmark Secure browser here. The Windows version can be accessed from the Questionmark website. The Mac version can be accessed from the Apple App Store, but the Questionmark website will guide you there.

What languages do the exam proctors speak?

Exam proctors speak English.

Is it possible to chat with the SAP Global Certification exam proctor via text chat, as my spoken English is not very advanced?

Yes, a chat window will be available.

How does the exam supervisor know that I am taking the SAP Global Certification exam, and not someone else?

You need to use your SAP ID credentials (username and password) to log on to the system. Your photo ID will be also checked by the remote proctor before you take your exam.

You will be required to present two forms of valid identification (cannot be expired). Both pieces of ID must bear your name and signature, and at least one must be a valid government-issued photo ID.

Valid means of identification include:

  • Signed government-issued passport*
  • Signed driver’s license (must include a photo)
  • Signed military ID card
  • Bank/credit card

*A passport can be accepted as a primary form of ID for a candidate even if it does not have a signature as long as it is determined to be valid and there is no designated place for a signature (e.g., biometric passport). When presenting a biometric passport with no signature, candidates will be required to present a secondary form of identification bearing their full name and signature, e.g., a debit or credit card.

Is it possible to take a break during an SAP Global Certification exam?

No, it is not possible to take a break during the exam. However, if an urgent matter or technical problem arises, you should immediately communicate with your proctor by chat or audio.