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I am ready to take my SAP Global Certification exam on-premise. As an exam-taker, what security guidelines must I follow?

• On-premise exam-takers will be required to present two forms of valid identification (cannot be expired). Both pieces of ID must bear your name and signature, and at least one must be a valid government-issued photo ID.

• Valid means of identification include:

  • Signed government-issued passport*
  • Signed driver’s license (must include photo)
  • Signed military ID card
  • Bank/credit card

• Passwords may not be shared under any circumstances.

• All scratch paper used must be returned to the proctor at the end of the test session.

• Exam takers are not allowed to keep personal items with them in the testing room, for example, cell phones, bags, notepads, organizers.

• No electronic dictionaries are allowed, and exam-takers are not allowed to bring their own dictionaries into the testing room unless approved by the proctor.

• If an exam-taker needs to leave the testing room for an emergency, he/she must be accompanied by the exam supervisor. This is only allowed in onsite situations, and not if the exam-taker is in a remote location.

• Exam-takers may not enlist or receive any assistance with answering exam questions. Proctors are not allowed to answer any questions related to the exam, its content, or its questions.

• In the event of suspected cheating, the exam will be stopped, and the incident reported.

• Registered exam-takers who arrive more than 15 minutes late for their exam can be denied access to the exam.

• No one is allowed in the exam room until the proctor is present and ready to administer the exam. Exam-takers should arrive at least 10 minutes prior to their start time and should not enter any information into the system until the proctor has given instructions to all of the participants.

• Exam-takers should read exam instructions carefully before starting. They are not being timed during this portion of the certification exam, so should ensure they understand all instructions before starting the exam.

• Exam-takers must exit the exam room upon completion of the exam. • In the event of a fire alarm (building evacuation), the exam should not be discussed during the evacuation period as this will be treated as a cheating incident. The exam will be resumed after the evacuation period is over.

*A passport can be accepted as a primary form of ID for a candidate even if it does not have a signature as long as it is determined to be valid and there is no designated place for a signature (e.g., biometric passport). When presenting a biometric passport with no signature, candidates will be required to present a secondary form of identification bearing their full name and signature, e.g., a debit or credit card.

I am ready to take my SAP Global Certification exam online. As an exam-taker, what security guidelines must I follow?

• Online exam-takers need their SAP credentials to log on and to show two forms of valid (not expired) identification to the exam supervisor

• Valid means of identification include:

  • Signed government-issued passport*
  • Signed driver’s license (must include a photo)
  • Signed military ID card
  • Bank/credit card

• Tables and desks must clear of any materials. It is prohibited to make any kind of notes.

• Personal items like cell phones, bags, notepads, and organizers are prohibited. • Exam-takers must not leave the room during the exam.

• All disruptions must be avoided; nobody else is allowed to be in the exam room.

• A “start exam” link will be displayed to the candidate 15 minutes prior to

the appointment time.

• The proctor may not be available until the appointment start time.

• Exam-takers may chat in English with the proctor via a chat window. • In the event of suspected cheating, the exam will be stopped and the incident reported.

• Exam-takers should read exam instructions carefully before starting.

They are not being timed during this portion of the certification exam, so should ensure they understand all instructions before starting the exam.

• In the event of a fire alarm or other type of building evacuation, candidates should take all necessary measures to protect their own safety and the safety of others. Once the incident has been resolved, candidates should email or chat with their local education specialist to get advice on possible next steps to complete the exam.

How does SAP handle incorrect behavior during an exam?

Please be aware that each exam-taker has signed a candidate agreement prior to taking their test. SAP reserves the right to withhold their certification status if they are found to be cheating or disclosing exam questions. Depending on the severity of the case, SAP can delete exam results and require candidates to take the next version of the exam upon its release, or ban them from taking any further SAP Certification exams.

Can I access exam questions in advance by buying them from a company or through a ‘brain dump’?

No. Unfortunately, the increased demand for certification has resulted in a growing number of people who try and attain SAP certification through cheating, for example, by using ‘brain dumps’ to access exam questions. Some unscrupulous companies have even tried to turn this into a business opportunity by offering to sell ‘exam questions’ to test-takers who do not believe they have the skills or knowledge to pass an exam by fair means. Ironically, these questions are often either SAP’s own sample questions, which are freely available, or outdated questions, but sometimes real exam questions are shared. However, whenever a cheating incident goes undetected, SAP is potentially putting its customers at risk.

Can I share my exam questions?

No. Over the years, SAP has discovered that exam questions are often shared for less selfish reasons – from a misplaced sense of ‘doing the right thing’ by helping a friend or colleague, or from being unaware of the need for security or the consequences of sharing exam questions. SAP has also discovered that some individuals may not realize they are risking their own certification status – and, in severe cases, legal consequences – by distributing test questions, which is in contravention of the Non-Disclosure Agreement and General Terms they signed before taking their exam.