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How do I reset the learning progress for an e-Learning course?

Learning Hub platform

1. Remove course from learning plan

2. Re-assign the course

Training Shop platform

1. Clear your internet browser cache

2. Re-logon to the course.  When you click on the Start Course button re-set your learning progress by first clicking on “Settings”.  Then click on “Reset Learning Progress”

3. After the training progress is reset please reopen the course and use the “Table of contents” button to launch the other lessons.

NOTE: Taking these actions will not only re-set your learning progress they will also clear any links to the error messages and cached content.

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