Due to the temporary closure of training centers, all planned classroom training courses in the affected countries have been converted to our virtual learning method SAP Live Class until further notice.
Since mid of June, we’ve started to reopen the first training centers in a structured manner (more to follow soon) with necessary hygiene rules and safety precautions (current status here).
You will be sent full instructions when you sign up for a class. But there is no reason you can’t get started now and install the software to make sure it all works for you.
To setup and test the classroom software (Zoom) click here : http://sap.zoom.us/test
To setup and test the software we use for SAP training system access (to perform the exercises), follow these instructions:
The Citrix receiver will allow you to connect to the SAP course servers to complete exercises during class.
Please make sure you are all set up to connect to the course servers by preparing well in advance based on the technical prerequisites as described in the SAP Document for Customer On-Site Training available under the Downloads section of https://access.sap.com/
Complete installation of Citrix Receiver and install additional certificates available under the Downloads section of https://access.sap.com/
Execute all network connection tests as outlined in the Performance Test Tools - Quick Guide for SAP Training Delivery available under the Downloads section of https://access.sap.com/
Please note: if your company currently uses Citrix internally you must at a minimum verify that the version of the Citrix Receiver installed on your PC meets SAP requirements.
Attention: all participants regardless of whether you have previously attended SAP Virtual Training must ensure that you have the latest version of the Citrix Receiver installed. If not please un-install your existing client and install the latest from the Downloads section of https://access.sap.com/
Recently, both the data protection officer and SAP IT Audit reviews have approved the use of Zoom for our business again. SAP is using Zoom to help deliver our enablement services and we have an SAP master data protection agreement with Zoom in place. Zoom’s services are provided as commissioned processing of personal data so the Zoom Privacy Statement does not apply.
There have been several incidents whereby hackers have inserted themselves into public Zoom meetings and displayed distasteful content, made derogatory remarks, and generally disrupted the meetings. SAP has already enabled multiple security settings, such as password requirements before joining, waiting rooms and the disability to share a screen before the host arrives. Additional security settings and updates are given by masking attendees phone numbers, password requirements for access cloud recording and private chats for participants, which cannot be saved.
Zoom has frozen all feature development for the foreseeable future to focus on security topics. There have been a number of concerns reported in the media which have called into question Zoom’s security protocols and GDPR compliance. For more information on Zoom’s security protocol and GDPR compliance please see the official statement and clarification by Zoom.