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In many areas of business –such as financials, HR, and procurement-, fragmented, inconsistent business processes and inflexible technologies inhibit both productivity and service responsiveness. SAP solutions enable Shared Service to help turn administrative functions into a service for the business – improving control, visibility, and compliance, while freeing valuable resources for strategic tasks.

 SAP Education helps customers realizing their individual Shared Service strategy by providing enablement on the central Interaction Center application, the core of the share services framework, and two Shared Service scenarios, one for Financials (Accounting Interaction Center), and one for HCM (Employee Interaction Center).

Shared Services Framework