Goals

  • SAP Solution Manager Overview: available Scenarios, Enhancements, Work Center
  • Technical Overview: Installation, Architecture, Sizing
  • SAP Solution Manager Configuration: SOLMAN_SETUP, SMSY, LMDB, Landscape Verification (LV), System Landscape Directory (SLD), Solution Manager Diagnostics
  • Managing Authorizations in SAP Solution Manager
  • Maintenance Optimizer, Maintenance Certificates, System Recommendations, Issue and Task Management
  • Early Watch Alert Reporting: ABAP & Java, EarlyWatch Alert for Solutions
  • Managing Solutions: Work Mode Management and additional administrative Tasks
  • Monitoring and Alerting Infrastructure (MAI), Solution Monitoring and System Monitoring
  • Service Level Reporting, Technical Reporting, Management Reporting
  • SAP Mobile Apps for SAP Solution Manager
  • Job Management: Job Request Management, Job Documentation, Job Monitoring, Job Scheduling Management Health Checks and more

Audience

  • System Administrator
  • System Architect
  • Technology Consultant

Prerequisites

Essential

  • ADM100 Administration AS ABAP I

Recommended

  • ADM 200 Administration AS Java

Course based on software release

  • SAP Solution Manager 7.1 SP08

Content

  • The SAP Solution Manager Environment
    • Planning the SAP Solution Manager Environment
    • Assigning Composite Roles to SAP Solution Manager System Users
    • Planning the Installation of SAP Extensions and Adapters for Third Party Extensions
  • The SAP Solution Manager System Landscape
    • Planning the SAP Solution Manager Architecture and Landscape
    • Planning the Agent Infrastructure for the SAP Solution Manager System Landscape
  • SAP Solution Manager Sizing, Installation, and Upgrade
    • Sizing an SAP Solution Manager System
    • Preparing to Install or Upgrade an SAP Solution Manager System
    • Preparing to Upgrade an SAP Solution Manager System
  • Management of System Data in the SAP Solution Manager System Landscape
    • Setting Up the System Landscape Directory
    • Setting Up the Landscape Management Database
    • Describing the Landscape Model, Landscape Management Database, and Landscape Verification
  • Guided Procedures for Configuration of SAP Solution Manager
    • Performing Prerequisite Checks for Configuring SAP Solution Manage
    • Explaining the Guided Procedures for Configuring SAP Solution Manager
    • Perform the SAP Solution Manager System Preparation
    • Performing Basic Configuration of SAP Solution Manager
    • Customizing SAP Solution Manager Work Centers
  • Preparation for The Setup of Managed Systems in SAP Solution Manager
    • Prepare Managed Systems for Configuration in SAP Solution Manager
  • The Configuration of Dual-Stack Systems in SAP Solution Manager
    • Configuring a Dual-Stack Managed System in SAP Solution Manager
  • The Configuration of ABAP Systems in SAP Solution Manager
    • Configuring an ABAP Managed System in SAP Solution Manager
  • The Configuration of Java Systems in SAP Solution Manager
    • Configuring a Java System in SAP Solution Manager
  • Business Partner Types in SAP Solution Manager
    • Creating Business Partners in SAP Solution Manager
  • The SAP Solution Manager Administration Work Center
    • Administering Systems in the SAP Solution Manager Landscape
    • Accessing Landscape Component Management Tools in SAP Solution Manager
    • Administering SAP Solution Manager Infrastructure Components
    • Performing Self Diagnosis in SAP Solution Manager
    • Managing SAP Solution Manager Self-Monitoring
    • Creating and Maintaining Solutions in SAP Solution Manager
    • Creating and Maintaining Projects in SAP Solution Manager
  • SAP EarlyWatch Alerts (EWA)
    • Monitoring Components with SAP EarlyWatch Alerts
    • Managing SAP EarlyWatch Alert Reports
    • Using SAP EarlyWatch Alert for Solutions
  • SAP Solution Manager Engagement and Service Delivery
    • Explaining Service Delivery and Engagement in SAP Solution Manager
    • Creating Issues in SAP Solution Manager
    • Summarizing Task Management Within the SAP Engagement and Service Delivery Work Center
    • Using Service Delivery Options in SAP Solution Manager
  • Change Management in SAP Solution Manager
    • Controlling Maintenance Activities with Maintenance Optimizer (MOpz)
    • Managing Licenses and Maintenance Certificates
    • Managing SAP Notes with System Recommendations in SAP Solution Manager
  • The Management of Background Jobs with SAP Solution Manager
    • Explaining Job Management Processes in SAP Solution Manager
    • Processing a Job Request in SAP Solution Manager
    • Organizing Job Documentation in SAP Solution Manager
    • Monitoring Background Jobs with SAP Solution Manager
    • Optimizing the Background Job Schedule with SAP Solution Manager Tools
    • Setting Up Job Scheduling Management in SAP Solution Manager
    • Using External Schedulers in SAP Solution Manager
  • The Technical Administration of the SAP System Landscape
    • Configuring SAP Solution Manager Notification Management
    • Planning Work Modes with SAP Solution Manager
    • Managing User Tasks with Central System Administration (CSA)
    • Managing Tasks with the Task Inbox
    • Grouping Administrative Tools with Central Tool Access
  • End-to-End Diagnostics in SAP Solution Manager
    • Describing the Architecture of SAP Solution Manager Diagnostics
    • Viewing Performance Data and Metrics With CA Wily Introscope
    • Analyzing Changes to Managed Systems with End-to-End Change Analysis
    • Analyzing Statistical Performance Data with End-to-End Workload Analysis
    • Identifying the Cause of System Errors with End-to-End Exception Analysis
    • Analyzing Trace Data with End-to-End Trace Analysis
    • Performing Client-Side Diagnostics with BMC AppSight
  • The SAP Solution Manager Monitoring and Alerting Infrastructure
    • Creating an Integrated Landscape Monitoring Solution with the Monitoring and Alerting Infrastructure
    • Assigning Monitoring Templates to Systems
    • Monitoring the System Landscape Using the Monitoring and Alerting Infrastructure
    • Analyzing Metrics with Interactive Reporting
    • Accessing Key Reports Using Dashboards
  • SAP Solution Manager Mobile Applications
    • Explaining How Mobile Apps Connect to SAP Solution Manager
    • Identifying the Mobile Apps Available for SAP Solution Manager
  • Service Level Reporting in SAP Solution Manager
    • Configuring Service Level Reporting
    • Accessing Service Level Reports

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