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- Fundamentals – Process Mining
- What is Process Mining?
- Practical Use Case (Live Demo)
- Terminology
- Introduction SAP Signavio Process Intelligence – Hands-On
- How to „feed" the tool with data?
- Navigation and Structure
- Process Analysis
- Process Discovery, Process Variants
- Process Performance Part 1
- Key Metrics, Filter, Breakdown
- Process Conformance
- Mapping actual data with a BPMN diagram
- Process Performance Part 2
- Customized Attributes
- Breaking down data in multiple dimensions
- Sankey, Tree Map, Heat Map, Case Table
- Introduction Value Accelerators & Further Features
- Introduction Value Accelerator Library
- Live Insights, Insights Management, Metrics, Actions
- Process Mining in Practice – Triggers and Approach
- Use Cases
- Project Requirements
- How to get started? Best Practices
