• Gain detailed knowledge about the service processing functions
  • Customize service notifications, service orders and customer repair orders


  • Project team members



  • PLM301 (Business Processes in CS)


  • None

Course based on software release

  • SAP ERP Central Component 6.0 Enhancement Package 5


  • Organizational Elements and Master Data
  • Processing of service notifications
  • Customizing of notification types
  • Solution Database
  • Processing of service orders
  • Customizing of order types
  • Scheduling and capacity planning
  • External services
  • Materials planning
  • Printing and communication
  • Completion confirmation
  • Resource-related billing
  • Completion
  • Returns and repairs processing
  • Repairs processing (settings in customizing)
  • Creation of Quotations
  • Service - assembly processing

Register your interest for taking this course

Let us know when and where you'd like to attend and we'll notify you when sessions become available.

Note: Location can be for a public classroom or a virtual that meets your prefered timezone.

Register Interest