Course announcements

  • In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants. The course is valid for both the on-premise and cloud version of SAP Commerce.
  • We recommend that you use your own machine for the best training experience. Please note the on-site training and technical equipment requirements for this course via this link.
  • SAP Customer Experience Wiki / Help Access is only available for official SAP customers and partners – i.e. customers and partners who have bought SAP software. Course participants who are independent learners do NOT receive access to the SAP Customer Experience Wiki and the SAP Hybris Help. Access is not a mandatory part of this course but is mandatory if you plan to study for certification.
  • Follow these links for registration information: Wiki / Help.


  • This course will prepare you to:
    • Describe and identify SAP Commerce Cloud features and user i nterfaces from a functional perspective.


  • Business stakeholders
  • Project managers
  • Functional consultants / Business analysts
  • Key users / end usersQA managers / Testers



  • Fundamental understanding of web technologies and e-commerce concepts


  • None

Course based on software release

  • SAP Commerce Cloud 1808
  • Java version 8


  • Introduction
  • Overview
    • Major Modules and Accelerators
    • Business User Interfaces
  • Product Content Management
    • Catalogs and Products
    • Digital Asset Management
    • Exercise: PCM
  • Web Content Management
    • SmartEdit – Content Management System
    • Hands on exercise: SmartEdit
    • Personalization
    • Exercise: Personalization
  • Commerce
    • Search
    • Exercise: Search
    • Pricing
    • Cart Features and Checkout Types
    • Promotions and Coupons
    • Exercise: Promotions & Coupons
  • Orders
    • Payment
    • Cart & Checkout
    • Customer Support
    • Order Management Module
    • Exercise: Customer Support
  • Integration
    • Integration Scenarios and Tools
    • ImpEx
    • Web Services
    • Marketing
    • Customer Data Cloud
    • Context Driven Services
  • Essential Foundation
    • Installation of SAP Commerce
    • Data Modeling
    • Security
    • Cronjobs
    • Validation
    • Workflow
    • Exercise: Workflow
  • Good to Know
    • Application Lifecycle Framework
    • Licensing
    • Deployment
    • Webography
    • SAP Commerce Cloud
    • Optional / Q&A topics:
    • Container Support
    • GDPR
    • Reporting
    • Industry Specific Accelerators
    • yForms
  • Additional Reading: Business Analyst

CPE Credits

024 Credits

Please note CPE credits are available only for publicly scheduled courses delivered at SAP locations. CPE credits are not available for virtual classroom deliveries or customer specific deliveries.

This course is also available as a test system within SAP Live Access

Learn more

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