Course announcements

  • Training content for the SAP SuccessFactors customer courses & the SuccessFactors eXpert (SFX) accreditations are provided via the SuccessFactors Administrator Learning Center (SFALC). If you do not currently have access to the SFALC, please follow the step by step instructions in the access guide. Please note, you must be a licensed SuccessFactors customer in order to access the SFALC. This content is also available in the HR Solution Edition & Professional Edition of the SAP Learning Hub. The SFX accreditation program is exclusive to the SFALC.
  • This course is available as a handbook or as an eLearning via the SFALC and SAP Learning Hub. It is also available for purchase as private instructor led delivery (customer-specific training). For more information, please contact your local SAP Education team.
  • This course is also offered as a public instructor led course. To view availability for this offering and purchase, please select your desired country from the homepage.
  • The SAP SuccessFactors Platform Administration course provides an overview of the tools and resources an administrator may access to set up, launch and maintain platform features in a SuccessFactors instance.
  • Self-paced offering: Estimated duration is 14 hours
  • Private/Public ILT/VLC: Estimated duration is 2 days

Course information

  • Administration Basics
  • Customization
  • Metadata Framework (MDF objects) and Business Rules
  • Employee Files
  • Manage Company Settings
  • Manage Mobile Settings
  • Proxy
  • Role-Based Permissions
  • Useful Admin Tools
  • Instance Sync
  • Upon completion of this course, you will be able to:
    • Identify the responsibilities of a typical SuccessFactors system administrator
    • Access and navigate through SuccessFactors
    • Communicate with users via email notifications and change notification settings
    • Troubleshoot user login and user account issues
    • Modify the look and feel of your SuccessFactors instance using Manage Themes
    • Maintain the ‘Manage Home Page’ and To-Do Settings
    • Set the Company Logo
    • Configure MDF (Metadata Framework) Objects
    • Understand Business Rules
    • Customize the Resources page and Help & Tutorials
    • Navigate and configure People Profile
    • Use MDF to manage Employee Files
    • Modify and create MDF Picklists
    • Utilize Action Search and Custom Navigations
    • Enable and disable Company System Settings to meet the needs of your organization
    • Adjust your company Password and Login Policy Settings
    • Tailor system text to meet your company terminology standards, including Text Replacement, Company Dictionary, Legal Scan Library and Manage Languages
    • Enable and disable Mobile options
    • Manage and utilize proxy
    • Set up Role-Based Permissions
    • Use Instance Sync and Instance Refresh
  • Business Process Owner / Team Lead / Power User
  • SAP SuccessFactors System Administrators


  • None


  • HRSF1 – SAP SuccessFactors Overview
  • ACT1CL – SAP Activate Methodology: Introduction
  • SFINTRO1 - An Introduction to Human Experience Management (HXM)
  • SAP SuccessFactors Platform Administration

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