Course announcements
- The course provides an overview of the Sales processes of the solution SAP Event Ticketing. Additionally a basic knowledge of the necessary settings of Master Data, Ticket Management, Layouting and Shipping is given.
Course information
- Sales
- Master Data
- Ticket Management
- Documents and Layout
- Describe the sales cycle of a ticket
- Describe the necessary steps to book a ticket,
- Call and change a reservation
- Find and print all documents belonging to a booking/invoice
- Create and change customers and the customer data
- Cancel a reservation/booking
- Learn the basics to create a Company and Users
- Create an event, including event location and Price lists
- Perform basic functions for Main data in SAP Event ticketing
- Create a subscription
- Learn the basics of the different pools
- Work with special tickets and vouchers
- Get an Overview of the interfaces and the access control
- Work with the cancellation management
- Adopt Documents and assign them to company or event in the system
- Perform the functions to ship documents
- Application Consultant
- Business Process Owner/ Team Lead/Power User
- System Admnistrator
- User
Essential
- Knowledge about the general workflows in selling tickets
- SAP Event Ticketing 6.0 SP4
- This product is offered only in German language
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