Course announcements

  • This course illustrates the main functionalities and concepts of SAP Customer Data Cloud. It is designed to provide an in-depth understanding about the implementation of the key business scenarios of the SAP Customer Data Cloud solution. Multiple hands-on exercises are used to facilitate the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud SDKs. Hands-on activity includes customizing Data Schema, implementing Customer Identity using screen- sets and web SDK, implementing Customer Consent, working with Customer Data Cloud API tool and implementing single sign on.
    • We recommend that you use your own machine for the best training experience. Please note the technical equipment requirements for training delegates on this course are a Text Editor and webserver.
    • If you do not wish to install anything on your machine, we also offer you WTS to complete all the hands-on exercises.

Course information

  • SAP Customer Data Cloud Overview
  • Console Overview
    • API keys, partner Id and secret
    • Console administration
    • Managing admins and users
    • Managing applications
    • Permission groups
    • Hands-on exercise
  • Data Schema
    • Identity store
    • Accounts structure
    • Schema JSON
    • Schema editor
    • Accounts API calls
    • Data store
    • DS REST API calls
    • Hands-on exercise
  • Customer Identity
    • Lite registration
    • Hands-on exercise
    • Full registration
    • Full registration API calls
    • UI Builder and Screen-sets
    • RaaS policies
    • Customer Data Cloud Web SDK
    • Social login
    • Hands-on exercise
  • REST API
    • Making API calls
    • Core API flows
    • Change schem ausing APIs
    • Registr users using REST API
    • Store and read DS data using the REST API
    • Hands-on exercise
  • Customer Consent
    • Compliance framework, DSR, DSAR
    • GDPR
    • Consent statements
    • Add consent to the screen-sets
    • Consent version control
    • Consent vault
    • Preference center implementation
    • Hands-on exercise
  • Extensibility
    • Overview
    • Configure a webhook
    • Webhook notification url
    • Webhook Endpoint logic
    • Extensions
    • JavaScript Parameters
    • Hands-on exercise
  • Identity Exchange
    • Overview
    • GConnectors
    • IdentitySync
    • Dataflows and components
    • Configure IdentitySync
    • Identity scheduling
    • Error handling
    • Hands-on exercise
  • Federation
    • Overview
    • Introduction to SAML
    • Introduction to OIDC
    • OIDC deeper dive
    • Setup Customer Data Cloud as OIDC OP/RP
    • Introduction to JWT
    • Validate Customer Data Cloud tokens through JWT
    • Hands on exercise
  • Mobile Apps Integration
    • Mobile SDK
    • Plugin view
    • Native Screen-Sets
    • Mobile SDK installation and configuration
    • Android SDK native approach
    • Configure Facebook native login with Android SDK
    • Integrate your site with Android SDK
    • Use Customer Data Cloud plugins in the Android SDK
    • iOS SDK native approach
    • Configue native Facebook native login with iOS SDK
    • Integrate your site with iOS SDK
    • Mobile session management
  • B2B CIAM
    • Implementing partners, site groups and organizations
    • Organization Access Management
    • End user self service and deligated administration
    • Policy based access control
  • Best Practices
    • UX bext practices
    • Mobile apps best practices
    • Security best practices
    • Signature and token validation best practices
    • Cookie best practices
    • OAuth 2 flows best practices
    • User imports
    • Key resources
    • Optional - Hands-on exercise
  • This course will prepare you to:
    • Understand the underlying technical concepts in SAP Customer Data Cloud
    • Perform configurations using the "Administration Console"
    • Integrate SAP Customer Data Cloud in your web and mobile applications
    • Leverage Identity Exchange tools
    • Use the best practices to implement SAP Customer Data Cloud effectively in projects
  • Software developers (Frontend and Backend)
  • Technical consultants
  • Functional consultants
  • Solution architects

Essential

Recommended

  • SAP Customer Data Cloud
  • Webserver

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