Course announcements

  • In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants. The course is valid for both on-premises and cloud version of SAP Commerce.
  • The course presents a high-level overview of SAP Commerce Cloud and its important role in the SAP Customer Experience portfolio. Participants will have the opportunity to identify the main out of the box features and perform exercises on how to provide basic configuration in Backoffice, SmartEdit and other administration tools.

Course information

  • Overview
    • Major Modules
    • Business & Administration Tools
  • Product Content Management
    • Catalogs & Products
    • Backoffice Product Cockpit
    • Catalogs, Categories, Products
    • Catalog Management
    • Product Modeling
    • Classification
    • Product Variants
    • (Exercise) Product Content Management
  • Web Content Management
    • CMS Overview
    • (Exercise) WCM CMS
    • Personalization
    • (Exercise) WCM Personalization
    • SAP Commerce Cloud, Composable Storefront
  • Commerce
    • Search
    • (Exercise) Search
    • Pricing
    • Cart Features & Checkout Types
    • Promotions & Coupons
    • (Exercise) Promotions
  • Order Management
    • Payment
    • Basic Order Management Related Features
    • Order Management Services Module
  • Customer Support
    • Overview
    • Customer Management
    • Order Cancellations & Returns
    • Customer Service Module
    • Fraud Detection
    • (Exercise) Customer Support
  • B2B Commerce
    • Account Management
    • Organization Management
    • Catalog, Pricing & Stock
    • Ordering & Checkout
    • PunchOut Support
    • (Exercise) B2B Commerce
  • Integration
    • General Introduction
    • Internal Integration Solutions
    • External Integration Solutions
    • How to Choose?
  • Essential Foundations
    • Architecture
    • Security
    • Automation (CronJobs)
    • Validation Framework
    • ImpEx
    • Workflows
    • (Exercise) Essential Foundations
  • Good to Know
    • Licensing & Versioning
    • Deployment & Maintenance
    • SAP Commerce Cloud
    • Industry-Specific Accelerators
    • Intelligent Selling Services
    • GDPR
    • Webography
  • This course will prepare you to:
    • Describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.
  • Business Analysts
  • Functional Consultants
  • Project Managers
  • End Users
  • QA managers
  • Testers


  • Fundamental understanding of web technologies and e-commerce concepts
  • SAP Commerce Cloud 2205
  • The course does not investigate details of project specific problems, but rather focuses on how to tackle most common project tasks in daily routine.
  • Part of the training exercises is based on the SAP Commerce Cloud Accelerator module, but the composable storefront (previously known as Spartacus) is also included in the course material.

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