• The "SAP Certified Associate - Solution Architect - SAP Customer Experience" exam validates that the candidate has a sound knowledge and understanding of the features and architecture of SAP Customer Experience Solutions and SAP BTP. The successful Associate Architect is able to apply these skills to perform or provide guidance on variety of implementation, customization and maintenance related tasks within a project team and contribute positively to the success of a project. This examination is intended for individuals who perform a solutions architect role and have two or more years of hands-on experience implementing SAP Customer Experience solutions.


  • To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training.
  • You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

SAP Extension Suite > 12%

SAP Extension suite and its use cases, Side by Side Extensibility, Business Services

SAP Integration Suite > 12%

Different Commercial Models, Main pillars of SAP BTP, SAP Integration Suite, Integration solutioning advisory methodology (ISA-M), SAP API Management, SAP Integration Advisor, SAP Event Mesh, SAP Graph, SAP One Domain Model, SAP Master Data Integration

SAP Sales and Service Cloud > 12%

Features and architecture of SAP Sales Cloud and SAP, Service Cloud, Integration with other solutions, System configuration setup, Transport request management, Customizing and extensions

SAP Customer Data Cloud 8% - 12%

Features and architecture of SAP Customer Data Cloud, Implementation of SAP CIAM, SAP Enterprise Consent and Preference Management, Integration with other solutions, Identity Sync, Gconnector

SAP Commerce Cloud 8% - 12%

Features and architecture of SAP Commerce Cloud, Performance and extensibility options of SAP Commerce Cloud, Cloud operations, Headless commerce.

SAP Marketing Cloud and Emarsys 8% - 12%

Features and architecture of SAP Marketing Cloud, Integration and extensibility options, SAP Emarsys, Customer Engagement

The Intelligent Enterprise 8% - 12%

Overview of the Intelligent Enterprise and its end-to-end business processes.

General Information

Exam Preparation 

All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you! Test dates can be chosen and booked individually.

Each specific certification comes with its own set of preparation tactics. We define them as "Topic Areas" and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference.

Certification exams might contain unscored items that are being tested for upcoming releases of the exam. These unscored items are randomly distributed across the certification topics and are not counted towards the final score. The total number of items of an examination as advertised in the Training Shop is never exceeded when unscored items are used.

Please be aware that the professional- level certification also requires several years of practical on-the-job experience and addresses real-life scenarios.

For more information refer to our SAP Certification FAQs.

Safeguarding the Value of Certification

SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams. An increasing number of customers and partners are now looking towards certification as a reliable benchmark to safeguard their investments. Unfortunately, the increased demand for certification has brought with it a growing number of people who to try and attain SAP certification through unfair means. This ongoing issue has prompted SAP Education to place a new focus on test security. Our Certification Test Security Guidelines will help you as test taker to understand the testing experience.

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