• The "SAP Certified Application Associate - SAP Commerce Cloud Business User" certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business User. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. The scope of SAP Commerce Cloud knowledge in the courses stated within the "Topic Areas" is narrower than the scope of knowledge checked in the certification questions. In addition to the courses stated as covering the topics within "Topic Areas" , as preparation for this certification exam, candidates must also study the Project Delivery Framework for SAP Commerce Cloud, located at,and the SAP Commerce Cloud 1808 documentation located at: ( In order to access the sites above, you must be an SAP customer or partner and possess an SAP User ID. Access instructions are available on the respective Help and Wiki sites.


  • To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training.
  • You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Commerce Management > 12%

Identify standard Commerce Management functionality available in SAP Commerce Cloud: e.g. B2B, SOLR, Subscriptions, Bundling, Entitlements. Describe benefits of multiple search profiles, explain the difference between boosting items and setting up boost rules.

Product Content Management > 12%

Identify main features of the Backoffice Product cockpit, explain the concept of categorization, different catalog setups and the pros and cons of the type system vs classification. Explain variant products and identify when to use workflows 

Web Content Management > 12%

Explain the concept of a CMS, page templates, pages, content slots and components, identify the main features of SmartEdit, its different view modes, Personalization and Customization in SmartEdit 

Additional Know-How > 12%

Describe the benefits of SAP Commerce Cloud, identify specific accelerators, features of internationalization, GDPR support, mobile and responsive storefronts. Explain the concepts of User Management, Addons, data validation, and other additional know-how .

Order Management 8% - 12%

Identify out-of-the-box features of Order Management, explain SKUs and describe the Order Fulfillment Process. Identify features of the Assisted Service Mode

Integrations 8% - 12%

Identify steps to prepare a successful integration of SAP Commerce Cloud with 3rd party systems. Identify other C/4HANA solutions that can be integrated with SAP Commerce Cloud. Describe integration scenarios and identify, what data can be integrated with SAP Commerce Cloud

Business Analyst Principles (Additional Reading) < 8%

Identify key elements of the Project Delivery Framework as well as tasks and responsibilities of the Business Analyst role in a project's lifecycle.

General Information

Exam Preparation 

All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you! Test dates can be chosen and booked individually.

Each specific certification comes with its own set of preparation tactics. We define them as "Topic Areas" and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference.

Certification exams might contain unscored items that are being tested for upcoming releases of the exam. These unscored items are randomly distributed across the certification topics and are not counted towards the final score. The total number of items of an examination as advertised in the Training Shop is never exceeded when unscored items are used.

Please be aware that the professional- level certification also requires several years of practical on-the-job experience and addresses real-life scenarios.

For more information refer to our FAQs.

Safeguarding the Value of Certification

SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams. An increasing number of customers and partners are now looking towards certification as a reliable benchmark to safeguard their investments. Unfortunately, the increased demand for certification has brought with it a growing number of people who to try and attain SAP certification through unfair means. This ongoing issue has prompted SAP Education to place a new focus on test security. Please take a look at our post to understand what you can do to help to protect the credibility of your certification status.

Our Certification Test Security Guidelines will help you as test taker to understand the testing experience.

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