• The "SAP Certified Associate - Business User - SAP Commerce Cloud" certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business Analyst. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. Attention: This course is based on the training material and the SAP Commerce Cloud 2211 documentation (at: To access this site, you must be an SAP customer or partner. Import Note: The relevant course might be in an older version, but the information is still valid and up-to-date.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Commerce 21% - 30%

Identifies the standard functionalities of Search and Navigation, Adaptive Search, pricing, shopping cart handling, checkout types, promotions, coupons, and B2B commerce (B2B organization management, B2B users/permission management, punchout support, etc.). 

Essential Foundations 21% - 30%

Explains the features and typical use of Cron Jobs, ImpEx, workflow management, and validation framework in Backoffice; describes the user and security management; introduces the architecture, business benefits, licensing, and update releases of SAP commerce cloud in the public cloud; identifies additional knowledge about GDPR support; introduces SAP Commerce Cloud, Intelligent Selling Services.

Web Content Management 11% - 20%

Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module and the Composable Storefront (previously known as Spartacus). 

Product Content Management 11% - 20%

Introduces product modeling and catalog management, explains the concept of product variants, categorization, classification, media management, as well as the product management within product cockpit in Backoffice.

Order Management and Customer Support <= 10%

Introduces the features of the basic order management extensions and order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in Backoffice. 

Integrations <= 10%

Describes the standard internal tools for integrating SAP Commerce Cloud as well as the external integration solutions, especially the functionality of SAP Commerce Cloud, Integration Extension Pack. 

General Information

Exam Preparation 

All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you! Test dates can be chosen and booked individually.

Each specific certification comes with its own set of preparation tactics. We define them as "Topic Areas" and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference.

Certification exams might contain unscored items that are being tested for upcoming releases of the exam. These unscored items are randomly distributed across the certification topics and are not counted towards the final score. The total number of items of an examination as advertised in the Training Shop is never exceeded when unscored items are used.

Please be aware that the professional- level certification also requires several years of practical on-the-job experience and addresses real-life scenarios.

For more information refer to our SAP Certification FAQs.

Safeguarding the Value of Certification

SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams. An increasing number of customers and partners are now looking towards certification as a reliable benchmark to safeguard their investments. Unfortunately, the increased demand for certification has brought with it a growing number of people who to try and attain SAP certification through unfair means. This ongoing issue has prompted SAP Education to place a new focus on test security. Our Certification Test Security Guidelines will help you as test taker to understand the testing experience.

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