- The "SAP Certified Application Associate – SAP Commerce Cloud Business User" certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business Analyst. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. Attention: This course is based on the training material and the SAP Commerce Cloud 2211 documentation (at: https://help.sap.com/viewer/product/SAP_COMMERCE_CLOUD). To access this site, you must be an SAP customer or partner. Import Note: The relevant courses might be in an older version, but the information is still valid and up-to-date.
- To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training. You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).
- Please note that with passing this exam you will be asked to keep your certification current with every new product release. For more information click here . Once you pass the exam, you will be required to pass regular assessments to stay current for all subsequent SAP Customer Data Cloud releases to maintain your certification status and SAP Global Certification digital badge. SAP Learning Hub subscription will be required.
- This certification is based on an annual release cycle. This version is available for 12 months and a new version will be published with each new release. To view specific dates around version availability, click here.
Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.
Product Content Management > 12%
Introduces product modelling and catalog management, explains concept of product variants, categorization, classification and bundles, as well as the data management within product cockpit in backoffice.
Web Content Management > 12%
Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module and the Composable Storefront (previously known as Spartacus).
Commerce > 12%
Identifies standard functionality available in SAP Commerce Cloud for search and navigation via SOLR, pricing, shopping cart handling, checkout types, promotions and coupons, B2B commerce.
Essential Foundations > 12%
Explains the typical use for Cron Jobs, impex scripts, workflow, identification of the hierarchy of users and users' roles, validation rules. Introduces the licenses, setup and architecture of SAP commerce cloud. Inlcudes additional knowledge about GDPR support, Intelligent Selling Services.
Order Management and Customer Support 8% - 12%
Introduces the basic order management extensions and the features of order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in backoffice.
Integrations 8% - 12%
Describes basic options for integrating SAP Commerce Cloud in general and with other SAP systems and software solutions. Understand the functionality of SAP Commerce Cloud Integration Extension Pack.
All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you! Test dates can be chosen and booked individually.
Each specific certification comes with its own set of preparation tactics. We define them as "Topic Areas" and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference.
Certification exams might contain unscored items that are being tested for upcoming releases of the exam. These unscored items are randomly distributed across the certification topics and are not counted towards the final score. The total number of items of an examination as advertised in the Training Shop is never exceeded when unscored items are used.
Please be aware that the professional- level certification also requires several years of practical on-the-job experience and addresses real-life scenarios.
For more information refer to our SAP Certification FAQs.
Safeguarding the Value of Certification
SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams. An increasing number of customers and partners are now looking towards certification as a reliable benchmark to safeguard their investments. Unfortunately, the increased demand for certification has brought with it a growing number of people who to try and attain SAP certification through unfair means. This ongoing issue has prompted SAP Education to place a new focus on test security. Please take a look at our post to understand what you can do to help to protect the credibility of your certification status.
Our Certification Test Security Guidelines will help you as test taker to understand the testing experience.